The Knapton Angels

The Parish Council have confirmed that the Knapton Angels will continue to be freely available to all parishioners to ensure that everyone gets the help and support they need, when they need it

Led by the Parish Council, the Knapton Angels are local volunteers that can make a difference for any parishioner who needs help as a result of Covid.
We can;

  • collect prescriptions and deliver your medication to you
  • collect vital groceries and supplies and deliver them to you
  • be on the end of a phone to offer support

Since 21st March 2020, the Angels have responded to around five hundred requests for help from our parishioners and are ready and waiting to help anyone in need and you may even get you a little surprise to help brighten your day…

ANGELS Notice Board

Click on a link below to see how we can help

In these unprecedented times, the Parish Council has extended the funding of the Knapton Angels.   This will allow them to continue to provide help and support for those parishioners who are self isolating, are of an age or are classified as vulnerable during the lockdown and into next year.

  • Ring us on 01263 363456 Mon-Fri, 9am-3pm

  • Email us at anytime

  • On-line using our Contact Form anytime.

One of our Angels will do what they can to help.

Be vigilant :: be wary of strangers :: always ask for ID

You can check our councillors ID by clicking here.

Links to advice and guidance from the NHS, Police and the Government on what to do during this crisis.

Click here

Advice & guidance from Norfolk County Council and North Norfolk District Council

Click here

A core group of parish councillors are supported by a strong collective of local volunteers, all of whom donate their time to help and assist those in our village that need help to get through this pandemic.
In these unprecedented times, isn’t it nice to know that you’re not alone, that people around you really do care and that help is only a phone call away.

Financial Hardship Funds Available
If your budget is being stretched to the limit during this crisis, perhaps with children off school or with less money coming into the home as a result of not being able to work, the Angels may be able to help.   The Parish Council has been granted some funds to help those struggling financially at this difficult time.
We understand there may be reluctance to ask but all calls to the Angels are treated with absolute confidence and we want to help.

We want to help
So, if you are self-isolating for any reason, are over 70 years old or are classified as being particularly vulnerable to the virus, just contact the Knapton Angels and they’ll do their best to help you.

A growing army of volunteers from your parish are working with your Parish Council to deliver a volunteer service that will make sure you get what you need if you are unable to get it yourself.   Since 22nd March 2020, the Angels have delivered over five hundred solutions to households in the parish, some with flowers but all with a smile, and on 14th April the Angels were mentioned in the EDP.

Click here to see the feature

You can read Liz Winter’s feature in North Norfolk’s Crab Tales here.

Prescriptions & Medication
We will;

  • pick up your prescriptions
  • collect your medication
  • and deliver it to your door

Shopping & Groceries
We will;

  • pick up essential groceries
  • from local shops and stores
  • and deliver it to your door

Royal Mail
We will;

  • post letters & parcels
  • collect letters & parcels from the Delivery Office

A Listening Service
We can;

  • provide a listening service for those who are worried and just want to talk to an Angel

The Knapton Angels efforts have received recognition from Lady Philippa Dannatt MBE, HM Lord-lieutenant of Norfolk.

Cover of the Lord-Lieutenant Card
Lady Dannatt photo

October 2020

Liz Winter and all Knapton Angels

Norfolk owes you a profound debt of gratitude for your quite outstanding service to the community and your kindness.

Philippa Dannatt

Local Shops that will Deliver

Mundesley Butchers
2 Back Street, Mundesley, NR11 8JJ
01263 720796

Ideally, you should arrange items from the butchers to be delivered directly to you due to the need to keep it cool and for reasons of hygiene.

However, we can do collections from the butchers, assuming out was paid for at the time of ordering, but it would have to be delivered immediately to those who have ordered it as it cannot be brought to the hub and stored for several hours.   This may not always be possible, but we will try if there is no other alternative.

Country Pickings
19 High Street, Mundesley, NR11 8LH
01263 720054

Country Pickings say that they are more than happy to take orders over the phone for us to collect as long as they are paid for at the time of ordering.

However, we would ask that if the order is heavy that you request that it is put into several bags to make delivery easier.
We ask this because we have just done a delivery that was heavier than our Angel should have lifted.


Holt Road, Cromer,NR27 9SW
01263 515275

Morrisons Customer Services team have launched a new dedicated phone line service for the elderly and vulnerable affected by the Coronavirus, which is available anytime between 8-4pm Monday-Friday (excluding bank holidays).
Ring 0345 611 6111 and

  • press option 4 to choose from a selection of Food Boxes
  • press option 5 to place an order from a selection of 45 essential groceries
    you can add pet food etc to the order, which is not online at the moment

The order is then matched to a local store who picks the order and delivers it directly to the customer the following day.   Payment will be taken through a contactless card by the delivery driver. No contact with the driver will be made and the machine will be placed on a wall etc for people to put their cards into.

Delivery Saver website

Due to the current exceptional demand for delivery slots caused by COVID-19, Tesco have temporarily paused new sign-ups…

Bacton Road, North Walsham, NR28 9DS
01692 500498
Register on-line
Sainsbury are prioritising elderly and vulnerable customers at the moment, so you may not be able to register if they haven’t identified you as vulnerable to coronavirus.

57 Church Street, Cromer, NR27 9HH
Register on-line
Create an account with us and we will let you know when online deliveries are available

Government Guidance on Coronavirus
Government Stay Alert slogan
Government Advice

Coronavirus remains a serious health risk for the elderly and vulnerable
You should stay cautious to help protect yourself and others.

  • Meet outside, or open windows and doors for indoor visitors
  • If you think you have symptoms stay at home and take a PCR test
  • Consider wearing face coverings in crowded places and on public transport
  • Wash your hands with soap regularly
  • Get vaccinated
Social Distancing

You should consider the risk of catching COVID-19, or passing it on, before visiting places attended by others or meeting people you do not live with. While no situation is risk-free, to reduce the risk of spreading COVID-19 and to make meeting family and friends safer you should:

  • stay at least 2 metres away from people you do not live with or who are not in your support bubble
  • minimise how many people you come into close contact with, and for how long
  • reduce the time spent in crowded areas where it may be difficult to socially distance
  • avoid direct contact and face to face contact with people you do not live with
  • stay at least 2 metres away from anyone who visits your home for work reasons such as a cleaner or a tradesperson doing essential or urgent work

If you are meeting friends and family you should still be cautious, even if you feel well. You can pass COVID-19 on to others if you only have mild symptoms or even no symptoms at all.

How to get medical help

If you have symptoms of coronavirus such as a high temperature or a new, continuous cough, use the 111 coronavirus service.
Do not go to places like your GP surgery, local chemist or hospital.

For help or advice that is not related to coronavirus;

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you’re unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home

Health & Wellbeing

Help yourself to stay well while you’re at home and look after your health and wellbeing by;

  • staying in touch with family and friends over the phone or on social media
  • keeping yourself busy by trying activities like cooking, reading or online learning
  • doing light exercise at home or outside once a day

For more help and advice…

Do’s and Don’ts

There are things you can do to help reduce the risk of you and anyone you live with catching coronavirus.

  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get back home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards


  • do not touch your eyes, nose or mouth if your hands are not clean
Norfolk County Council

Norfolk County Council

keep informed and stay up to date with the latest advice from the County Council

Norfolk Council Council

want to make sure that the people of Norfolk are kept well informed about coronavirus

Click here to go to their Coronavirus page

NHS England


Help the NHS respond to the Coronavirus and to stop it spreading

Advice for everyone

The official NHS website

Click here to go to their Coronavirus page



Real time Coronavirus statistics for confirmed Cases and Deaths by Country or Territory


The official Worldometer website

Click here to go to their Coronavirus page

Be an Angel image

The Knapton Angels voluntary group is led by Knapton Parish Council

If you would like to become an Angel and offer your services as a volunteer,
you can;

ring us on 01263 363456

use the on-line Contact Form here on our website
selecting Knapton Angels from the drop-down Subject list

email us at

become and Angel and be part of something good

Be an Angel image